How to Reset the Brother DR-830 Drum

After replacing your Brother DR-830 drum unit, you will need to reset the drum counter so the printer correctly recognizes the new drum unit.

The reset procedure varies depending on the control panel of your Brother machine. Choose the method below that corresponds to your printer.

Option 1: Brother HL or DCP Printers With a Display and Buttons

This procedure applies to several Brother machines using the DR-830 drum, including the HL-L2405W, HL-L2420DW, HL-L2460DW and DCP-L2640DW.

Important: for this procedure, keep the front cover closed.

1. Make sure the printer is turned on.
2. Press the OK and Up Arrow (▲) buttons at the same time.
3. When the reset menu appears, select Drum, then press OK.
4. Confirm the reset according to the instructions displayed on your printer:
   • on some models, select Reset;
   • on other models, press the Up Arrow (▲) or Down Arrow (▼) to confirm.
5. When “Accepted” appears on the display, the reset is complete.

The DR-830 drum counter should now be reset.

Option 2: Brother MFC Printers With a Touchscreen

This procedure applies to several Brother MFC models using the DR-830 drum, including the MFC-L2820DW and MFC-L2900DW.

Important: for this procedure, keep the front cover closed.

1. If necessary, press Cancel (X) to temporarily clear the message displayed on the screen.
2. From the Home screen, locate the icon for toner / supplies information.
3. Press and hold this icon for approximately 5 seconds.
4. When the reset menu appears, select Drum.
5. Press Yes to confirm the drum counter reset.

The DR-830 drum counter should now be reset.

Option 3: Brother Printers Without a Display

This procedure applies to Brother printers without a display that use the DR-830 drum, including the HL-L2400D.

1. Leave the printer turned on and open the front cover.
2. Press and hold the Go button for approximately 4 seconds, until all the indicator lights (LEDs) turn on.
3. Release the Go button.
4. Close the front cover.

The DR-830 drum counter should now be reset.

Maintenance Tip: Clean the Corona Wire

When replacing the DR-830 drum unit, take a moment to clean the corona wire. This simple maintenance step can help maintain good print quality.

1. Remove the toner and drum assembly from the printer.
2. Locate the green tab on the drum unit.
3. Gently slide the tab from side to side 2 or 3 times.
4. Return the green tab to its original position.
5. Reinstall the toner and drum assembly in the printer.

Important: make sure the marks or arrows on the green tab are properly aligned when returning it to its original position. Incorrect positioning may cause lines or other print-quality problems.

Does the “Replace Drum” Message Still Appear?

If the “Replace Drum” message remains displayed after completing the procedure, make sure you used the reset method corresponding to the control panel of your exact Brother printer model, then repeat the procedure.

Important: resetting the drum counter does not repair a worn or defective drum unit. The counter should normally be reset when installing a new drum unit.

Need Help With Your Brother DR-830 Drum?

Not sure which reset procedure to use or whether the DR-830 is compatible with your printer? André Ink can help you identify the correct drum unit and the appropriate reset procedure for your Brother printer.